About us

An independent UK host, looked after by the people who run it

MyWebsiteHost has been hosting websites since 2005. We're a small, independent company, not part of a hosting group, and the people who answer your tickets are the people who run the servers.

Who we are

MyWebsiteHost is run by Graeme Preston, our Founder & Owner, from Fiskerton, near Southwell in Nottinghamshire. The business started in 2005 and has traded as BiGWorld Hosting and IslandHost along the way, before settling on MyWebsiteHost.

Most of our customers are small businesses, and the web designers who build websites for them. We look after customers right across the UK.

My Christian faith is at the heart of how I run this business: being honest about what things cost, treating every customer fairly, and doing what I say I'll do. We're glad to work with churches and faith groups, and you'll get the same care from us whoever you are and whatever you believe.

Graeme Preston, Founder & Owner

Who we work with

  • Small businesses that want their website and email to just work, with someone to ask when they don't.
  • Web designers and agencies who need a dependable home for their clients' sites, often under their own brand with our reseller hosting.
  • Clubs, charities, churches and sole traders who need something simple and affordable, which is what our pay-as-you-go Flexi Hosting is for.
  • Anyone who'd rather not build it themselves: our website design service builds and looks after the site for you.

What we provide

  • Web hosting and WordPress hosting on fast NVMe storage in a London data centre, plus managed VPS servers.
  • Free SSL certificates and daily off-site backups on every hosting plan.
  • A free Professional Email mailbox with most hosting plans.
  • Domain names, including .co.uk and .uk, with free DNS management.
  • Security, monitoring and backup tools for websites that need more, and Nova, our AI website builder.

How our support works

Support is by ticket, and every ticket is read by the people who built and run the servers, not passed through a call centre. Each request leaves a written record, anyone on our side can pick it up, and nobody's place in the queue depends on how persistent they are.

Our service status page is public and needs no login, so you can always check whether a problem is ours.

Moving to us

If your website is with another host, we'll move it across for free, as long as you can give us access to your current hosting. We'll plan the move with you so your email keeps working throughout. Web, WordPress and Reseller hosting also come with a 30-day money-back guarantee.

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