Getting your email delivered and set up: SPF, DKIM and DMARC, contact forms, and email app settings for Professional Email.
- Setting up your first email address Your plan's free mailbox isn't created until you set it up. Here's how to create your first email address in the client area and start using it.
- IMAP or POP: which should you use for your email? When you set up email on a phone or in a program such as Outlook or Apple Mail, it asks whether you want IMAP or POP. If you read your email on more tha…
- SPF, DKIM and DMARC explained: why your email lands in spam Three DNS records decide whether your email arrives in your customers' inboxes or quietly lands in spam. Most small businesses have one of them at best…
- Why your website contact form has stopped emailing you Your website's contact form used to email you every time someone filled it in. Now nothing arrives, and as far as you know nothing has changed. This is…
- Setting up your email on a phone or computer Professional Email works in any email app: Outlook, Apple Mail, Thunderbird, the Mail app on your phone, and the rest. You need four things: your email…
- Creating mailboxes and email aliases Everything about your Professional Email addresses is managed in one place in your account: creating mailboxes, adding extra addresses (aliases),…
- Webmail, out-of-office replies and moving your old email You don't need an email app to use Professional Email. Every mailbox comes with OX App Suite, which runs in your web browser: mail, calendar, contacts…
- Setting up Email Spam Filtering How to switch on incoming and outgoing spam filtering for your domain, and how to use the quarantine, allow and block lists and reports.