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This article explains how to activate the NordVPN account you've bought from us and start using it on your devices.
Activating your account
- After you pay, you're sent an email with the subject Activate your account, to the email address on your client account. If it hasn't arrived within an hour, check your spam or junk folder.
- Click the link in that email and create your NordVPN login (your email address and a password). Keep the password safe: you'll use it on every device.
Your account is then active for as long as your service with us is.
Installing the app
Install the NordVPN app on each device from the official app store for that device (App Store, Google Play, Microsoft Store) or from the NordVPN website, then sign in with the login you created. You can use it on up to 10 devices at once.
Once you're signed in, press the connect button. The app picks a fast server for you; to appear to be in a particular country, choose a server there.
If something isn't working
- No activation email: check spam, then check the email address on your client account is right (your account details in the client area). If it still hasn't arrived, contact our support team.
- Forgotten your NordVPN password: use the password reset on the NordVPN sign-in page.
- Problems with the app itself, such as connection errors on a particular network, are best solved from the app's own help pages.
To cancel, see Cancelling a service.